[rt-users] RT 3.8 New Installation, migrating existing 3.6.1 database

Kevin Falcone falcone at bestpractical.com
Tue Aug 19 09:59:52 EDT 2008


On Aug 19, 2008, at 9:41 AM, Pedro Bomente Filho wrote:

> Hi anyone,
>
> I have a problem with RT 3.8 new installation and migrating existing
> 3.6.1 database.

You don't say what version you're installing, but I assume 3.8.0
Use 3.8.1 instead

-kevin

>
>
> I'm gonna tell you my import process:
>
> I dumped my old db:
>
> mysqldump --opt --skip-lock-tables --single-transaction
> --default-character-set=binary --databases rtdb > rt-backup.sql
>
> So, I imported on new RT server:
>
> mysql -u root -p rtdb < rt-import.sql
>
> and I ran:
>
> perl sbin/rt-setup-database --dba root --prompt-for-dba-password
> --action upgrade
>
> But it is not working. Here, I got the follow error when I try  
> access a ticket:
>
> "Can't locate object method "header_out" via package
> "Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53. "
>
> Can anyone help me?
>
>
> Regards,
> Pedro Bomente
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