[rt-users] [Solved] ExternalAuth User creation in RT

[Robert Munsch]

Not sure what your setup is, but if you're interested, I have mail
working well (so far) with Exchange 2003 and Postfix.  No fetchmail; all
live-fire.

It's ExternalAuth itself I can't seem to get working right.  Got
derailed into another project last week, but if my postfix / exchange
setups would be useful to you, you're welcome to 'em.

------------------------
Rob Munsch
IT Administrator
http://www.PhillyCarShare.org
Our wheels.  Your freedom.
215-730-0988 x138

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Keith A McDermott
> Sent: Tuesday, December 02, 2008 4:49 PM
> Cc: rt-users at lists.bestpractical.com
> Subject: [rt-users] [Solved] ExternalAuth User creation in RT
> 
> I found that the issue was in the order I did this in.  I dropped the
> database and re-initialized it with the parameters set and now it's
all
> working great as far as permissions.  New users are showing up
properly
> under "Users" in RT.
> 
> Now to get the mail working...
> 
> Keith McDermott
> Desktop Support Specialist - PCN
> Physics Department, Purdue University
> 
> Web:    http://www.physics.purdue.edu/pcn
> E-mail: kmcdermo at purdue.edu
> Phone:  (765)496-2202
> Address:525 Northwestern Avenue
>         West Lafayette, IN 47907
> 
> Check out our new documentation at:
> http://www.physics.purdue.edu/PCN/doc/wiki
> 
> 
> 
> Keith A McDermott wrote:
> > Hi,
> >
> > I've got RT::Authen::ExternalAuth successfully working and it's
> > validating my users against my LDAP server.  I disabled (commented
out)
> > the disabled-user check as I'll tinker with that later - this is for
> > testing for now.
> >
> > Anyway, my account can login to the web interface.  Admittedly, I
added
> > the AutoCreate and WebExternalAuto after I'd already logged in once,
but
> > in the Users table in the RT3 database, I can see my account.
However,
> > it does not show up on the web interface so I cannot assign any
rights
> > to it.  I have create-ticket security enabled for anyone so my
account
> > is able to create tickets and see them in the queue.
> >
> > On a side-note, I haven't gotten any email from the web-interface
yet.
> > I have yet to setup the procmail but it still should be able to send
> > mail if I understand it corrrectly.
> >
> > Note: I do not know much about Perl so please take that into
> > consideration in any reply which may require Perl modifications.
:-)
> >
> > Thanks!
> > Keith
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