[rt-users] [Solved] ExternalAuth User creation in RT

[Keith A McDermott]

I'm going to be using this with procmail, but it could be nice anyway to 
see as a starting point.

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web:    http://www.physics.purdue.edu/pcn
E-mail: kmcdermo at purdue.edu
Phone:  (765)496-2202
Address:525 Northwestern Avenue
        West Lafayette, IN 47907

Check out our new documentation at:
http://www.physics.purdue.edu/PCN/doc/wiki



Robert Munsch wrote:
>
> Not sure what your setup is, but if you're interested, I have mail
> working well (so far) with Exchange 2003 and Postfix.  No fetchmail; all
> live-fire.
>
> It's ExternalAuth itself I can't seem to get working right.  Got
> derailed into another project last week, but if my postfix / exchange
> setups would be useful to you, you're welcome to 'em.
>
> ------------------------
> Rob Munsch
> IT Administrator
> http://www.PhillyCarShare.org
> Our wheels.  Your freedom.
> 215-730-0988 x138
>
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Keith A McDermott
> > Sent: Tuesday, December 02, 2008 4:49 PM
> > Cc: rt-users at lists.bestpractical.com
> > Subject: [rt-users] [Solved] ExternalAuth User creation in RT
> >
> > I found that the issue was in the order I did this in.  I dropped the
> > database and re-initialized it with the parameters set and now it's
> all
> > working great as far as permissions.  New users are showing up
> properly
> > under "Users" in RT.
> >
> > Now to get the mail working...
> >
> > Keith McDermott
> > Desktop Support Specialist - PCN
> > Physics Department, Purdue University
> >
> > Web:    http://www.physics.purdue.edu/pcn
> > E-mail: kmcdermo at purdue.edu
> > Phone:  (765)496-2202
> > Address:525 Northwestern Avenue
> >         West Lafayette, IN 47907
> >
> > Check out our new documentation at:
> > http://www.physics.purdue.edu/PCN/doc/wiki
> >
> >
> >
> > Keith A McDermott wrote:
> > > Hi,
> > >
> > > I've got RT::Authen::ExternalAuth successfully working and it's
> > > validating my users against my LDAP server.  I disabled (commented
> out)
> > > the disabled-user check as I'll tinker with that later - this is for
> > > testing for now.
> > >
> > > Anyway, my account can login to the web interface.  Admittedly, I
> added
> > > the AutoCreate and WebExternalAuto after I'd already logged in once,
> but
> > > in the Users table in the RT3 database, I can see my account.
> However,
> > > it does not show up on the web interface so I cannot assign any
> rights
> > > to it.  I have create-ticket security enabled for anyone so my
> account
> > > is able to create tickets and see them in the queue.
> > >
> > > On a side-note, I haven't gotten any email from the web-interface
> yet.
> > > I have yet to setup the procmail but it still should be able to send
> > > mail if I understand it corrrectly.
> > >
> > > Note: I do not know much about Perl so please take that into
> > > consideration in any reply which may require Perl modifications.
> :-)
> > >
> > > Thanks!
> > > Keith
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>