[rt-users] Plugin not being used?

[Keith A McDermott]

Did you restart apache after changing RT_SiteConfig.pm?

Keith McDermott
Desktop Support Specialist - PCN
Physics Department, Purdue University

Web:    http://www.physics.purdue.edu/pcn
E-mail: kmcdermo at purdue.edu
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Robert Munsch wrote:
>
> Hey all (and Mike),
>
> Despite a
>
> Set(@Plugins, qw(RT::Authen::ExternalAuth));
>
> As the first (non-comment) line in SiteConfig, it seems like ExtAuth 
> is not being used. Log files show internal handlers trying to process 
> my login: there’s no mention of even a passing thought towards trying 
> to hit the external server.
>
> I’ve reinstalled RT completely not too long ago, and 
> RT::Authen::ExternalAuth several times. I’ve chown’d and chgrp’d thru 
> everything and the webserver used can read all of it. I’m not sure 
> what to check next.
>
> Seems to me if that Set line is working, and my setup isn’t, then the 
> plugin should try to be used and bomb horribly, right? That’s not what 
> happening. It’s acting like there’s no plugin at all.
>
> Any thoughts?
>
> Thanks,
>
> ------------------------
>
> Rob Munsch
>
> IT Administrator
>
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