[rt-users] Plugin not being used?

[Robert Munsch]

Many, many times.  Not just restart: stopped it completely, wiped out
the plugin, reinstalled it, started apache.

Nothing.

------------------------
Rob Munsch
IT Administrator
http://www.PhillyCarShare.org
Our wheels.  Your freedom.
215-730-0988 x131

> -----Original Message-----
> From: Keith A McDermott [mailto:kmcdermo at purdue.edu]
> Sent: Thursday, December 04, 2008 3:34 PM
> To: Robert Munsch
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Plugin not being used?
> 
> Did you restart apache after changing RT_SiteConfig.pm?
> 
> Keith McDermott
> Desktop Support Specialist - PCN
> Physics Department, Purdue University
> 
> Web:    http://www.physics.purdue.edu/pcn
> E-mail: kmcdermo at purdue.edu
> Phone:  (765)496-2202
> Address:525 Northwestern Avenue
>         West Lafayette, IN 47907
> 
> Check out our new documentation at:
> http://www.physics.purdue.edu/PCN/doc/wiki
> 
> 
> 
> Robert Munsch wrote:
> >
> > Hey all (and Mike),
> >
> > Despite a
> >
> > Set(@Plugins, qw(RT::Authen::ExternalAuth));
> >
> > As the first (non-comment) line in SiteConfig, it seems like ExtAuth
> > is not being used. Log files show internal handlers trying to
process
> > my login: there's no mention of even a passing thought towards
trying
> > to hit the external server.
> >
> > I've reinstalled RT completely not too long ago, and
> > RT::Authen::ExternalAuth several times. I've chown'd and chgrp'd
thru
> > everything and the webserver used can read all of it. I'm not sure
> > what to check next.
> >
> > Seems to me if that Set line is working, and my setup isn't, then
the
> > plugin should try to be used and bomb horribly, right? That's not
what
> > happening. It's acting like there's no plugin at all.
> >
> > Any thoughts?
> >
> > Thanks,
> >
> > ------------------------
> >
> > Rob Munsch
> >
> > IT Administrator
> >
> > http://www.Philly**Car**Share.org <http://www.PhillyCarShare.org>
> >
> > **Our** wheels. **Your** freedom.
> >
> > 215-730-0988 x131
> >
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> >
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> >
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