[rt-users] Adding users to groups to share tickets

[gordon at cryologic.com]

On second thought, although this would be quite easy to implement, it 
leaves open the serious possibility of users changing their email 
address which would allow them to view tickets from other companies.

Gordon


gordon at cryologic.com wrote:
> Would it be possible to customise the SelfService search to display 
> tickets with Requestors from the same email domain (assuming all 
> Requestors from the one company use the same domain)?
> 
> Gordon