[rt-users] Adding users to groups to share tickets
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Fri Dec 5 09:38:31 EST 2008
Don't allow unprivileged the ModifySelf right then? When combined with
the password script from the wiki or external auth, that right may be
unnecessary.
gordon at cryologic.com wrote:
> On second thought, although this would be quite easy to implement, it
> leaves open the serious possibility of users changing their email
> address which would allow them to view tickets from other companies.
>
> Gordon
>
>
> gordon at cryologic.com wrote:
>
>> Would it be possible to customise the SelfService search to display
>> tickets with Requestors from the same email domain (assuming all
>> Requestors from the one company use the same domain)?
>>
>> Gordon
>>
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--
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati
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