[rt-users] Adding users to groups to share tickets

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Dec 5 09:38:31 EST 2008

Don't allow unprivileged the ModifySelf right then?  When combined with 
the password script from the wiki or external auth, that right may be 

gordon at cryologic.com wrote:
> On second thought, although this would be quite easy to implement, it 
> leaves open the serious possibility of users changing their email 
> address which would allow them to view tickets from other companies.
> Gordon
> gordon at cryologic.com wrote:
>> Would it be possible to customise the SelfService search to display 
>> tickets with Requestors from the same email domain (assuming all 
>> Requestors from the one company use the same domain)?
>> Gordon
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati

More information about the rt-users mailing list