[rt-users] Segmentation fault - clearing cookie fixes it

Jon Tollerton jtollerton at zoominternet.net
Fri Dec 5 14:35:31 EST 2008

Did you upgrade DBD::mysql if MySQL is the backend?

4.006 is the newest version that I got to work


Jon Baker wrote:
> I just upgraded my RT to 3.8.1 (was 3.7.1) and it was working along 
> fine.  I noticed the graph views, and thought that sounded 
> interesting, so I clicked on that, and suddenly my screen went blank. 
>  Looking at the logs I see a segmentation fault.  I dug around for 
> quite a while trying to solve this to no avail.  I installed some perl 
> packages that were being complained about in the logs, but still, 
> nothing.  I went and restored my database from before the upgrade, and 
> it started working again.  I did the same chart and it broke again.  I 
> then tried it from a different browser and it was working over there - 
> so I got rid of the session cookie and it started working on the other 
> browser.  I have no idea what is getting set in the cookie that would 
> be causing the segmentation fault - any ideas?
> --
> Jon Baker
> "This e-mail has been transmitted using 100% recycled electrons."
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