[rt-users] Scrip to selectively autorespond?

Odhiambo Washington odhiambo at gmail.com
Sun Dec 7 15:48:58 EST 2008

On Sun, Dec 7, 2008 at 4:28 PM, Atro Tossavainen <atossava at cc.helsinki.fi>wrote:

> I was wondering if anybody has already dealt with the issue of RT either
> autoresponding to all incoming messages or not autoresponding to any at
> all.  Specifically, I'd like to try to implement recommendations of RFC
> 3834 in the autoresponder - such as, if RT gets mail from another auto-
> responder that is easily identifiable as such, to stop generating loops.
> Any pointers will be welcome.
> --
> Atro Tossavainen (Mr.)

Not sure if I remember this correctly, but autoresponse e-mails should
have/contain a header with something like "Precedence: bulk".
I am not sure what it is between bulk|junk|list, but given that, you can
check for the existence of that header in your MTA or procmail rule and stop
that mail from getting to RT.

My RT usage knowledge is quite rusty after over 1 year not using it, so
you'll excuse me. I am just catching up. There might be other elegant ways
than this.

Best regards,
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
"Okay guys. This is Kenya. You pay taxes because you feel philanthropic,
unlike our MPs!"
                    -- Kenneth Marende, Speaker, 10th Parilament.
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