[rt-users] Best practical Logo won't load

[Brian Friday]

One place to double check is your RT_SiteConfig.pm and make sure that
your settings for the section below (sample from a 3.6.7 system I am
working on) are correct.

# In most cases, you should leave $WebPath set to '' (an empty value).

Set($WebPath , "/rt");

# If we're running as a superuser, run on port 80
# Otherwise, pick a high port for this user.

Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024));

# This is the Scheme, server and port for constructing urls to webrt
# $WebBaseURL doesn't need a trailing /

Set($WebBaseURL , "https://something.domain.com:$WebPort");

Set($WebURL , $WebBaseURL . $WebPath . "/");

# $WebImagesURL points to the base URL where RT can find its images.

Set($WebImagesURL , $WebPath . "/NoAuth/images/");

# $LogoURL points to the URL of the RT logo displayed in the web UI

Set($LogoURL , $WebImagesURL . "bplogo.gif");



On Tue, Dec 9, 2008 at 1:54 PM, Scott Thomson <scott.e.thomson at gmail.com> wrote:
> Hey Folks,
>
> My best Practical Log isn't showing up on my pages.  I added the exception
> to my httpd.conf to tell it not to pass the logo through fast_CGI and
> restarted httpd, but it's still not showing up. I have Apache 2.0.52 with
> mysql 4.1.22 running on RHEL4.
>
> This is what my httpd.conf looks like:
>
> <VirtualHost *:80>
>   ServerAdmin sthomson at uua.org
>   ServerName rt.uua.org
>   ServerAlias rt2.uua.org
>   DocumentRoot /opt/rt3/share/html/
>   # RedirectMatch permanent (.*)/$ http://rt2.uua.org$1/index.html
>   AddDefaultCharset UTF-8
>   AddHandler fastcgi-script .fcgi
>   CustomLog /var/log/httpd/rt-access_log combined
>   ErrorLog /var/log/httpd/rt-error_log
>   # for RT docroot:
>   <Directory "/opt/rt3/share/html">
>     Options FollowSymLinks ExecCGI
>     AllowOverride None
>   </Directory>
>   # Pass through requests to for noauth
>   Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
>   ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
> </VirtualHost>
>
> /opt3/rt3/share/html/NoAuth/images is owned by apache:apache as is the file
>
> It looks like the file is supposed to be here when you click on properties:
> http://noauth/images//bplogo.gif
>
> Is the extra slash between images and bplogo.gif supposed to be there?  If
> not, how do I get rid of it?
>
> Thanks!
>
> Scott
>
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