[rt-users] Best practical Logo won't load
brian.friday at gmail.com
Tue Dec 9 19:18:57 EST 2008
One place to double check is your RT_SiteConfig.pm and make sure that
your settings for the section below (sample from a 3.6.7 system I am
working on) are correct.
# In most cases, you should leave $WebPath set to '' (an empty value).
Set($WebPath , "/rt");
# If we're running as a superuser, run on port 80
# Otherwise, pick a high port for this user.
Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024));
# This is the Scheme, server and port for constructing urls to webrt
# $WebBaseURL doesn't need a trailing /
Set($WebBaseURL , "https://something.domain.com:$WebPort");
Set($WebURL , $WebBaseURL . $WebPath . "/");
# $WebImagesURL points to the base URL where RT can find its images.
Set($WebImagesURL , $WebPath . "/NoAuth/images/");
# $LogoURL points to the URL of the RT logo displayed in the web UI
Set($LogoURL , $WebImagesURL . "bplogo.gif");
On Tue, Dec 9, 2008 at 1:54 PM, Scott Thomson <scott.e.thomson at gmail.com> wrote:
> Hey Folks,
> My best Practical Log isn't showing up on my pages. I added the exception
> to my httpd.conf to tell it not to pass the logo through fast_CGI and
> restarted httpd, but it's still not showing up. I have Apache 2.0.52 with
> mysql 4.1.22 running on RHEL4.
> This is what my httpd.conf looks like:
> <VirtualHost *:80>
> ServerAdmin sthomson at uua.org
> ServerName rt.uua.org
> ServerAlias rt2.uua.org
> DocumentRoot /opt/rt3/share/html/
> # RedirectMatch permanent (.*)/$ http://rt2.uua.org$1/index.html
> AddDefaultCharset UTF-8
> AddHandler fastcgi-script .fcgi
> CustomLog /var/log/httpd/rt-access_log combined
> ErrorLog /var/log/httpd/rt-error_log
> # for RT docroot:
> <Directory "/opt/rt3/share/html">
> Options FollowSymLinks ExecCGI
> AllowOverride None
> # Pass through requests to for noauth
> Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
> ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
> /opt3/rt3/share/html/NoAuth/images is owned by apache:apache as is the file
> It looks like the file is supposed to be here when you click on properties:
> Is the extra slash between images and bplogo.gif supposed to be there? If
> not, how do I get rid of it?
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
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