[rt-users] Continuous 500 errors

[Ruslan Zakirov]

Are you upgraded from earlier versions? Are you on mysql? If both
answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure
it's the reason.

On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner
<brendon at brendon.com> wrote:
> On Fri, October 17, 2008 11:25 am, scollins wrote:
>> Yes, I had already tried re-installing Text::Quoted as I had been
>> searching for an answer in the user list long before posting to it. Seems
>> there are a lot of similar issues but nothing exactly like mine. It's
>> either my system or the RT version I'm using (3.8.1) and it's not easy to
>> eliminate either of these on a production system just for trouble shooting
>> :(
>>
>> -steven
>
> I'm also having this issue with 3.8.1. I usually notice it when calling RT
> with rt-mailgate. My procmail logs have the random error "500 Internal
> Server Error"
>
> I just noticed it today that some emails have been getting lost!
> --
> _BB
>
>
>>
>> On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote:
>>
>>> Try searching list archives for segmentation faults:
>>> http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s
>>> earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND&
>>> sb=post_time
>>>
>>> Could also be Text::Quoted needs re-install.  I also see some mysql
>>> possibilities in there.
>>>
>>> Good luck.
>>>
>>>
>>>
>>> scollins wrote:
>>>> This is getting very frustrating. I've completely re-installed a
>>>> fresh RT and database following the instructions at
>>>> http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
>>>>  exception is I'm using Module::Build 0.30 from cpan instead of the
>>>> old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki.
>>>> All
>>>> other perl modules and rpms are consistant with the install guide.
>>>>
>>>> I am still seeing 500 errors randomly while navigating the RT
>>>> insterface:
>>>>
>>>>
>>>> [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
>>>> headers (0 bytes) received from server
>>>> "/opt/rt3/bin/mason_handler.fcgi", referer:
>>>> http://rt.mydomain.com/index.html
>>>> [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
>>>> "/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to
>>>> uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008]
>>>> [warn] FastCGI: server
>>>> "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)
>>>>
>>>>
>>>>
>>>> I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm
>>>> file but that does not seem to have yielded any usefull information
>>>> regarding the segfaults. I really need some help with this. RT is
>>>> completely unusable for me at this point.
>>>>
>>>>
>>>> -steven
>
>
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-- 
Best regards, Ruslan.