[rt-users] Continuous 500 errors

[Brendon]

Yes. I upgraded from 3.6.x and am on mysql. I did read UPGRADING.mysql a 
few weeks ago when I did the upgrade and was very careful.

I just went through and compared a vanilla schema to mine. There were 
some differences, but nothing I thought was major. I also updated one 
perl package that I read might be related to this error.

Thanks. Fingers crossed!

Ruslan Zakirov wrote:
> Are you upgraded from earlier versions? Are you on mysql? If both
> answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure
> it's the reason.
>
> On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner
> <brendon at brendon.com> wrote:
>   
>> On Fri, October 17, 2008 11:25 am, scollins wrote:
>>     
>>> Yes, I had already tried re-installing Text::Quoted as I had been
>>> searching for an answer in the user list long before posting to it. Seems
>>> there are a lot of similar issues but nothing exactly like mine. It's
>>> either my system or the RT version I'm using (3.8.1) and it's not easy to
>>> eliminate either of these on a production system just for trouble shooting
>>> :(
>>>
>>> -steven
>>>       
>> I'm also having this issue with 3.8.1. I usually notice it when calling RT
>> with rt-mailgate. My procmail logs have the random error "500 Internal
>> Server Error"
>>
>> I just noticed it today that some emails have been getting lost!
>> --
>> _BB
>>
>>
>>     
>>> On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote:
>>>
>>>       
>>>> Try searching list archives for segmentation faults:
>>>> http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;s
>>>> earch_forum=forum_3;search_string=segmentation%20fault;search_type=AND&
>>>> sb=post_time
>>>>
>>>> Could also be Text::Quoted needs re-install.  I also see some mysql
>>>> possibilities in there.
>>>>
>>>> Good luck.
>>>>
>>>>
>>>>
>>>> scollins wrote:
>>>>         
>>>>> This is getting very frustrating. I've completely re-installed a
>>>>> fresh RT and database following the instructions at
>>>>> http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
>>>>>  exception is I'm using Module::Build 0.30 from cpan instead of the
>>>>> old perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki.
>>>>> All
>>>>> other perl modules and rpms are consistant with the install guide.
>>>>>
>>>>> I am still seeing 500 errors randomly while navigating the RT
>>>>> insterface:
>>>>>
>>>>>
>>>>> [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
>>>>> headers (0 bytes) received from server
>>>>> "/opt/rt3/bin/mason_handler.fcgi", referer:
>>>>> http://rt.mydomain.com/index.html
>>>>> [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
>>>>> "/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to
>>>>> uncaught signal '11' (Segmentation fault) [Fri Oct 17 11:57:45 2008]
>>>>> [warn] FastCGI: server
>>>>> "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)
>>>>>
>>>>>
>>>>>
>>>>> I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm
>>>>> file but that does not seem to have yielded any usefull information
>>>>> regarding the segfaults. I really need some help with this. RT is
>>>>> completely unusable for me at this point.
>>>>>
>>>>>
>>>>> -steven
>>>>>