[rt-users] RT permission question

[Kenneth Crocker]

To all,


	I thought I understood most of the permission relationships in RT, but 
I find I'm a bit stumped with a problem I'm having. I know that to move 
a ticket from one queue to another queue that person/group initiating 
the move must have "SeeQueue" and "CreateTicket" rights for the intended 
queue. I have a situation where those rights are granted, but permission 
is denied. I also have a scrip that modifies the owner to "nobody" when 
a ticket is moved to another queue. Currently, the code to modify the 
owner is in cleanup code. Does anyone have a clue as to why this 
transaction is not being allowed? Thanks in advance.


Kenn
LBNL