[rt-users] RT permission question
sturner at MIT.EDU
Tue Dec 16 16:17:17 EST 2008
On Tue, 16 Dec 2008 16:06:53 -0500, Kenneth Crocker <KFCrocker at lbl.gov>
> To all,
> I thought I understood most of the permission relationships in RT, but
> I find I'm a bit stumped with a problem I'm having. I know that to move
> a ticket from one queue to another queue that person/group initiating
> the move must have "SeeQueue" and "CreateTicket" rights for the intended
> queue. I have a situation where those rights are granted, but permission
> is denied.
Does the ticket actually get moved to the other queue? Also, exactly what
error message appears?
Senior Programmer/Analyst - SAIS
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