[rt-users] transactions from rt-crontool
Николаев Александр
anikolaev at ot.ru
Thu Dec 18 03:51:34 EST 2008
Hi All,
When i use rt-crontool to perform some actions on ticket, it leaves some
records about transactions in ticket. For example, if i set
priority(i.e. use RT::Action::SetPriority in crontool) or something,
i(and users) see something like
"Fri Dec 12 13:14:32 2008 root - Priority changed from '3' to '1'"
i.e. priority was set by root, not RT_System. Is it possible to make
rt-crontool working as RT_System? How can i do it?
Thanks in advance :)
--
Regards, Alex Nikolaev
anikolaev at ot.ru
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