[rt-users] Customize 10 newest unowned tickets
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Mon Dec 22 12:38:14 EST 2008
On Mon, Dec 22, 2008 at 12:31, Steffen Tronstad <sttr at nextgentel.com> wrote:
> I already have a decent spamfilter at the mailserver, but it is the 1-2% of spam always getting trough the filters I'm after. And they have to be manually deleted.
The point there is to automagically sort them into their own queue.
You then periodically review that queue as part of doing a bulk update
on it to delete/reject the tickets.
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Cambridge Energy Alliance: Save money. Save the planet.
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