[rt-users] Changing Queue based on Incoming Email address

[Kimberly McKinnis]

Whoops. I misread your email.. you said sending *to*, not from.
 
Which syntax is giving you difficulty? I use the following to determine
the To: header:
 
my $to = $self->TransactionObj->Attachments->First->GetHeader('To');

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Fixer
(Robert Smith)
Sent: Tuesday, February 05, 2008 4:48 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Changing Queue based on Incoming Email address


I can't seem to get the syntax correct for a User Defined scrip to
change queue on an existing ticket, based on which email address they
send to.  I have two queues, post at mydomain and review at mydomain.  We have
an external database that sends emails based on where a project is in
our workflow, so we need the tickets to drift thru the queues based on
emails from the db.

Any existing scrips or extensions I might be able to look at?


-- 
Robert Smith | Post Production Manager
*:: +1.800.929.0737 x55 | +1.310.882.5584 fax
*:: fixer at livenation.com | AIM::  bigdaddyfix
*:: 6255 Sunset Blvd, 17th Floor, | Hollywood, CA, | 90028
*:: http://www.livenation.com <http://www.livenation.com/> 

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