[rt-users] RT Reporting - We need your wishlists

Traiano Welcome traiano at gmail.com
Thu Feb 14 10:10:29 EST 2008


Problem Trending :-)

 I understand the difficulties of implementing this, not least that problem
categories vary in definition from company to company, but basically: A
report based on a custom fields in  a ticket, where the organisation creates
a custom field for problem categories and then draws a bar chart report on
all tickets based on the "problem type" field.

Regards,
T.
On Thu, Feb 14, 2008 at 4:52 PM, Jesse Vincent <jesse at bestpractical.com>
wrote:

> Hi Everybody,
>
> I have an RT hacker working on a new, expanded reporting tool for RT.
> While I can't promise that we'll implement _every_ report you want, we
> could really use your wishlists.
>
> What reporting and statistics do you want to get out of RT?
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-- 

There is no Spoon.
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