[rt-users] RT Reporting - We need your wishlists

[Roy Depp]

Ability to generate reports on tickets history.
For instance:
1- How much time a staff member worked on all tickets in the last month.
2- All open tickets which were replied from Jan to Mar.
3- All open tickets with specific custom field that was changed from Sep to Dec.
4- Who was the owner of Ticket X on date Y.


On Thu, Feb 14, 2008 at 4:52 PM, Jesse Vincent <jesse at bestpractical.com> wrote:
> Hi Everybody,
>
>  I have an RT hacker working on a new, expanded reporting tool for RT.
>  While I can't promise that we'll implement _every_ report you want, we
>  could really use your wishlists.
>
>  What reporting and statistics do you want to get out of RT?
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