[rt-users] Round Robin Scheme

[Kaushal Shriyan]

On Thu, Feb 21, 2008 at 12:36 AM, Drew Barnes
<barnesaw at ucrwcu.rwc.uc.edu> wrote:
> Start here and modify to your own needs.
>  http://www.gossamer-threads.com/lists/rt/users/39136
>
>
>
>
>  Kenneth Crocker wrote:
>  > Kaushal,
>  >
>  >
>  >       Round robin? Are you asking if someone has written a scrip that
>  > automatically assigns a ticket to the next person in line that has
>  > ownership rights to a queue? We either have our queue manage (AdminCc)
>  > assign them or let those who have the time just take them if they can
>  > work on them. I've never heard of a scrip that arbitrarily assigns them.
>  > Have you tried the wiki?
>  >
>  >
>  > Kenn
>  > LBNL
>  >
>  > On 2/19/2008 9:10 PM, Kaushal Shriyan wrote:
>  >
>  >> Hi
>  >>
>  >> Is there a Round Robin Scheme of assigning Tickets to the users who
>  >> are using Request Tracker
>  >>
>  >> Thanks and Regards
>  >>
>  >> Kaushal
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>

Thanks Drew :-)

Thanks and Regards

Kaushal