[rt-users] AdminCC not working

[Matt Westfall]

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I've got a pretty weird problem going on here.

I have the group "Admins" set as the AdminCC watcher for all my queues.

When I create a ticket the members of the group get the AdminCC ticket
created template, but they are not added as AdminCCs under "People" so
they don't get future updates.

Any ideas?

RT 3.6.6

Set( $rtname, 'rt.ecansol.com');


Set($Organization , "rt.ecansol.com");


Set($OwnerEmail , 'sysadmin at ecansol.com');

Set($CorrespondAddress , 'support at ecansol.net');

Set($CommentAddress , 'rt-comment at ecansol.net');

Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024));

# This is the Scheme, server and port for constructing urls to webrt
# $WebBaseURL doesn't need a trailing /

Set($WebBaseURL , "https://rt.ecansol.com:$WebPort");

Set($WebURL , $WebBaseURL . $WebPath . "/");

Set($OldestTransactionsFirst, '0');

#Set($SendmailArguments , "-ODeliveryMode=q -oi -t");


1;

- --
Matt Westfall
Owner / Operator
FiftyPounds Internet
http://www.fiftypounds.com

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