[rt-users] Can I completely remove reminders from RT?

[lgrella]

Thank you


Todd Chapman wrote:
> 
> You can remove them from the At A Glance page by going into:
> 
> Configuration -> Global -> RT at a glance
> 
> Then copy
> 
> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
> MySupportQueues MyReminders  RefreshHomepage)]);
> 
> from RT_Config.pm into RT_SiteConfig.pm and remove MyReminders so
> users cannot add them back.
> 
> Finally, create an empty file:
> 
> /opt/rt3/local/html/Elements/MyReminders
> 
> That should do it. You will need to restart RT.
> 
> -Todd
> 
> On 2/27/08, lgrella <lgrella at acquiremedia.com> wrote:
>>
>>  I have been reading that reminders belong to a queue and not really to
>> the
>>  ticket. I can see this complicating things, and I don't want reminders
>> as
>>  part of my system.
>>  I do not want the reminders box on the RT at a glance page, and do not
>> want
>>  them on the tickets page. Is there any way to fully remove this?
>>
>>  Thanks
>>  --
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>>
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