[rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker

[Todd Chapman]

Sean,

The upgrade changed permissions on the directory where that config file is
stored. Loosen up the permissions a bit and things will start working.

-Todd

On 1/23/08, Sean McCreadie <smccreadie at canyonpartners.com> wrote:
>
>  Hello,
>
>
>
> I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared to
> work with no issues until I tried to go to the webpage in a browser.  I got
> the error pasted below.  I have Asset Tracker working great on 3.6.5 and
> it looks like this was the issue with the upgrade.  Does anyone know why it
> is throwing this error?  Thanks in advance.
>
>
>
> Sean
>
>
>
> *System error*
>
> *error:*
>
> Error during compilation of
> /opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:
> Can't locate /opt/rt3/etc/AssetTracker/AT_Config.pm in @INC (@INC
> contains: /opt/rt3/local/lib /opt/rt3/lib
> /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5
> /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4
> /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
> /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
> /usr/lib/perl5/site_perl
> /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4
> /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
> /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
> /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RTx/AssetTracker.pm line 68.
>
> Stack:
> [/opt/rt3/lib/RTx/AssetTracker.pm:68]
> [/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:15]
> [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:811]
> [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:441]
> [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093]
> [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026]
> [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204]
> [/opt/rt3/share/html/Elements/Callback:85]
> [/opt/rt3/share/html/autohandler:270]
>
> *context:*
>
> *...*
>
>    *code stack:*
>
> /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:445
> /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093
> /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026
> /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204
> /opt/rt3/share/html/Elements/Callback:85
> /opt/rt3/share/html/autohandler:270
>
>
>
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