[rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker

[Sean McCreadie]

Todd,

I changed the permissions back to the way they were before the upgrade and everything is working!  Thanks

----- Original Message -----
From: Todd Chapman <todd at chaka.net>
To: Sean McCreadie
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Mon Jan 28 08:39:49 2008
Subject: Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker

Sean,

The upgrade changed permissions on the directory where that config file is stored. Loosen up the permissions a bit and things will start working.

-Todd


On 1/23/08, Sean McCreadie <smccreadie at canyonpartners.com> wrote:

	Hello,

	 

	I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared to work with no issues until I tried to go to the webpage in a browser.  I got the error pasted below.  I have Asset Tracker working great on 3.6.5 and it looks like this was the issue with the upgrade.  Does anyone know why it is throwing this error?  Thanks in advance.

	 

	Sean 

	 

	System error

	error: 

		Error during compilation of /opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:
	Can't locate /opt/rt3/etc/AssetTracker/AT_Config.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RTx/AssetTracker.pm line 68.
	
	Stack:
	[/opt/rt3/lib/RTx/AssetTracker.pm:68]
	[/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:15]
	[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:811]
	[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:441]
	[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093]
	[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026]
	[/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204]
	[/opt/rt3/share/html/Elements/Callback:85]
	[/opt/rt3/share/html/autohandler:270]

		
	context: 

			... 

		
		
		code stack: 

		/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:445
	/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093
	/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026
	/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204
	/opt/rt3/share/html/Elements/Callback:85
	/opt/rt3/share/html/autohandler:270

		

	 


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