[rt-users] Definition of user permissions

Kenneth Crocker KFCrocker at lbl.gov
Tue Jul 1 18:17:49 EDT 2008


	Attached is a document we use for instructing our queue Admins 
(managers, the AdminCc of a queue). We have a lot of queues (over 125) 
so our infrastructure is strictly defined and enforced and may not fit 
your needs. Hope this helps.


On 7/1/2008 12:56 PM, Steve Handscomb wrote:
> Hello All,
> I've just started using RT in the last few days, and although I did use 
> it many years ago in another life, I've forgotten most of the tricks of 
> the trade.
> The one thing I cannot find, (and my search has included google & the 
> wiki, as well as the archives of this very list) is a definitive 
> explanation of permissions;
> What I mean is 'what would happen if I gave xxxx the AdminQueue 
> permission or AssignCustomFields permission'
> Once I get back into the flow I would be more than happy to start 
> contributing to the wiki, as one of my first projects will be to 
> document the process for use in our company.
> Many thanks
> Steve Handscomb.
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