[rt-users] Definition of user permissions
Kenneth Crocker
KFCrocker at lbl.gov
Tue Jul 1 18:17:49 EDT 2008
Steve,
Attached is a document we use for instructing our queue Admins
(managers, the AdminCc of a queue). We have a lot of queues (over 125)
so our infrastructure is strictly defined and enforced and may not fit
your needs. Hope this helps.
Kenn
LBNL
On 7/1/2008 12:56 PM, Steve Handscomb wrote:
>
> Hello All,
>
> I've just started using RT in the last few days, and although I did use
> it many years ago in another life, I've forgotten most of the tricks of
> the trade.
>
> The one thing I cannot find, (and my search has included google & the
> wiki, as well as the archives of this very list) is a definitive
> explanation of permissions;
>
> What I mean is 'what would happen if I gave xxxx the AdminQueue
> permission or AssignCustomFields permission'
>
> Once I get back into the flow I would be more than happy to start
> contributing to the wiki, as one of my first projects will be to
> document the process for use in our company.
>
> Many thanks
> Steve Handscomb.
>
>
>
>
>
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