[rt-users] Delegation of Admin privilege

[Damon Miller]

Hi all,

I've got a quick question around privilege use in RT.  My goal is to
allow designated end users to manage their own RT instances but NOT have
the ability to create new users.  I tried creating an admin user and
giving it everything except "SuperUser" in Global -> User Rights, but
that didn't work; the user could not only create users but he could also
grant himself the "SuperUser" privilege.  I had hoped that only
"SuperUser" could actually create users, but I think that was misguided.

So the question becomes is there a way to control user administration at
a level more granular than "AdminUsers" (which seems to include both
user creation and the ability to grant "SuperUser" privilege)?

Thanks in advance!

Damon

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Damon T. Miller
Director of Application Services
Thinking Phone Networks
damon at thinkingphones.com 
617-649-1388 (Office)