[rt-users] Simple Search function

[Jake Zack]

Yep, installed rt 8.0 today.

I have a ticket called:

AGM 2007 Member pre-registration login page

When I search for "AGM", it works.  When I search for "2007", it works.

When I search for:

AGM 2007

it fails.

'AGM 2007' works.

I want to be able to parse my search query string, and check both (or  
all) of the arguments I've supplied it.

Searching for:

AGM Member

...should return this ticket in it's search results, much like the  
behaviour of rt3.fsck.com.

On 16-Jul-08, at 3:44 PM, Jesse Vincent wrote:

>
> On Jul 16, 2008, at 3:31 PM, Jake Zack wrote:
>
>> In fact, this function I describe below *IS* built into the new RT  
>> somewhere...or Best Practical developed it for themselves..
>>
> We don't have any special code in there for this. Have you tested  
> 3.8.0 locally?
>
>> Their website at rt3.fsck.com DOES handle searches the way I'd  
>> like them to be handled.
>>
>> A search for:
>>
>> anti anxiety
>>
>> ...finds:
>>
>> 10208 	antisocial-personality-disorder-anxiety 	new 	Pushmi 	 
>> Nobody 	0
>> 		20 hours ago 		20 hours ago 	0
>> 10211 	anti-depressents-for-anxiety 	new 	Pushmi 	Nobody 	0
>> 		15 hours ago 		15 hours ago 	0
>>
>> So there is some method to have it handle searches in a better way.
>>
>> Anyone?
>>
>> On 16-Jul-08, at 2:14 PM, Jake Zack wrote:
>>
>>> What modifications would need to be made to make the Simple  
>>> Search function accept more than one word?
>>>
>>> It can do two words when the search terms are put in single  
>>> quotes...but the string has to match exactly a string in the  
>>> Subject.
>>>
>>> If the ticket subject is "barack obama beat hillary clinton"...a  
>>> search for:
>>>
>>> barack obama
>>>
>>> ...yields no results...but...
>>>
>>> 'barack obama'
>>>
>>> ...does yield results.
>>>
>>> I can't seem to find a way to make it accept a search phrase such  
>>> as:
>>>
>>> barack hillary
>>>
>>> and yield a result.
>>>
>>> And yes, I know the advanced search feature can be used...but I'm  
>>> told that that is too cumbersome for the average user.
>>>
>>> Any help would be appreciated.
>>>
>>> Thanks.
>>
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