[rt-users] Mandatory Custom Fields in 3.8

F350 F350bidon at yahoo.com
Mon Jul 21 06:08:49 EDT 2008

Greetings all,

I was wondering if there is a way to oblige  users to fill in custom fields
before resolving tickets.
Can we do that in RT 3.8.0 ? I created a custom field of type "Select one
value" and I would like the support team to select a value before closing
each ticket. That would help for the end of the semester statistics.

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