[rt-users] Mandatory Custom Fields in 3.8

F350 F350bidon at yahoo.com
Fri Jul 25 04:07:49 EDT 2008

Can anyone help please ? Just tell me if it is possible or not :)

F350 wrote:
> Greetings all,
> I was wondering if there is a way to oblige  users to fill in custom
> fields before resolving tickets.
> Can we do that in RT 3.8.0 ? I created a custom field of type "Select one
> value" and I would like the support team to select a value before closing
> each ticket. That would help for the end of the semester statistics.
> Thanks

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