[rt-users] RT 3.8.0 and WebExternalAuth failing.

Richmond, Raymond raymond.richmond at ualberta.ca
Wed Jul 23 13:34:22 EDT 2008

                Good morning.  Built a new 3.8.0 install on Debian and
have run into a problem getting WebExternalAuth to work.

Everything works with it disabled, and I can confirm that when it is
enabled that a valid REMOTE_USER is presented in the environment
variables but RT refuses to pick up on it (or I am missing something
that is different in 3.8 that worked in 3.6) and falls back to internal


I see REMOTE_USER = testuser in my environment, and testuser is setup as
username as well as Unix Login in user identity.


Nothing shows up in debug log except for "Successful login" when I fall
back to internal auth.


Any ideas?




Raymond Richmond                    phone:(780)492-9327

Team Lead, Network Operations Group fax:(780)492-1729

AICT             email:raymond.richmond at ualberta.ca


103A General Services Building

Edmonton, Alberta

Canada T6G 2H1


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