[rt-users] BUG: UpdateCc and UpdateBcc silently ignore emails with no domain (RT3.8)

Jesse Vincent jesse at bestpractical.com
Thu Jul 31 11:22:07 EDT 2008

This issue is the result of a change from Mail::Address to  
Email::Address in RT's core libraries. We're working with the authors  
of Email::Address to address the issue.


On Jul 30, 2008, at 5:28 PM, Mathieu Longtin wrote:

> The bug:
> If you enter this in CC field of the comment or reply screen:
>                 Joe, jim at example.com
> Jim will receive the email, Joe won’t. And there will be nothing  
> whatsoever telling you about the missing email to Joe, because it  
> will have never been sent. Not even a trace in the database.
> I was looking at fixing this, but there is no obvious way to report  
> an entry error in the Ticket/Update.html page. Is there something I  
> should do in ProcessUpdateMessage to indicate the data is wrong and  
> cancel the update? Or should I put validation before it even gets  
> there?
> Thanks
> --
> Mathieu Longtin
> www.dbsoft.ca
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