[rt-users] Could not load valid user

[IT GUY]

On Mon, Jun 2, 2008 at 1:10 PM, Ruben Lehmann <rlehmann at monzoon.net> wrote:

> Hi
>
> I granted globally to 'Everyone' the right 'ReplyToTicket' but I still
> get this message:
>
> -----------
> RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for this email (example at example.com).
>
> You might need to grant 'Everyone' the right 'ReplyToTicket' for the
> queue Example.
> -----------
>
> Regards
>
>
> Monzoon Networks AG
> Ruben Lehmann
> Network Engineer
>
> Riedthofstrasse 124, CH-8105 Regensdorf
> tel: +41 43 500 04 76 mobile: +41 78 656 47 72
>


 Try adding 'Everyone' the right 'Create Ticket' as well.

Yogesh


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