[rt-users] Spaces not allowed in Custom Fields when generating tickets via e-mail
Firas Batal
firas.batal at ericsson.com
Mon Jun 9 21:29:19 EDT 2008
Hi everyone,
I am sending this email hopping that someone has encountered this
anomaly before.
We have 3.6.3 installed on RHEL4, Apache 2.x, MySQL 5.0.45, Perl 5.10.
I have installed RT::Extension::CommandByMail and the functionality is
great. But, the mechanism fails when I need to set the values of a
custom field that has spaces, as shown in below. The custom field
could be set correctly using web UI, but not through emails!
Status: open
CustomField.{Request Type}: foo
Have anyone encountered this before?
Thanks
Firas Batal
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