[rt-users] Spaces not allowed in Custom Fields when generating tickets via e-mail

[Jean-Sebastien Morisset]

On Mon, Jun 09, 2008 at 09:29:19PM -0400, Firas Batal wrote:
> Hi everyone,
> 
> I am sending this email hopping that someone has encountered this
> anomaly before.
> 
> We have 3.6.3 installed on RHEL4, Apache 2.x, MySQL 5.0.45, Perl 5.10.  
> 
> I have installed RT::Extension::CommandByMail  and the functionality is
> great.  But, the mechanism fails when I need to set the values of a
> custom field that has spaces, as shown in below.     The custom field
> could be set correctly using web UI, but not through emails!
> 
> Status: open
> CustomField.{Request Type}: foo
> 
> Have anyone encountered this before? 

I also just found this problem. Has anyone found a solution (aside from
renaming the custom field)?

Thanks,
js.
-- 
Jean-Sebastien Morisset, Sr. UNIX Administrator <jsmoriss at mvlan.net>