[rt-users] Autoreply stopped working

[Mathew]

We have recently encountered a situation where auto replies have stopped 
going out for all queues.  The only recent changes have been to the 
global scrip which sends them.

It had been pointed out that when people are listed as Ccs on a ticket 
they don't get the content of an email.  I had modified the scrip to 
include those people but decided they didn't need the auto reply and 
only needed the content of the email.  I made another scrip to cover 
this instead.  After creating the second scrip I set the first one back 
to On Create Notify Requestors with Global Template: Autoreply.  Since 
then, nothing goes out.

I've verified that it isn't set to Disabled and that the Stage is 
TransactionCreate.

Anyone else ever experience this and know what to do about it?

Mathew
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