[rt-users] 2 quick questions!

[andrew fay]

Hi,

im using rt 3.6.4 on ubuntu.

1) When a ticket comes in to the queue how can I set it up so I am emailed so I know when things come in and then I want it to email me at each update.

2) When changing owner of a ticket.. how can I stop it from emailing the requester about this change?

Thanks in advance!

Andy




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