[rt-users] Apache child segfault on loading one particular ticket

Rich Bishop rjb38 at drexel.edu
Wed May 7 16:23:22 EDT 2008

We've been running RT 3.6.4 on Redhat EL 5 / mysql 5.0.22 / apache / 
mod_perl for some time with no problems. Today I hear from a user who 
has a ticket that doesn't display completely. It's a fairly long ticket, 
but we have much bigger ones that display fine.

In the apache error_log I see:

[Wed May 07 15:53:06 2008] [notice] child pid 4762 exit signal 
Segmentation fault (11)

every time someone tries to load the ticket. Nothing is logged by mysql 
or rt. All other tickets seem to be working fine.

Any thoughts on what this could be, or how to begin debugging it?

Thanks in advance,


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