[rt-users] Syslog Problem Under Solaris 10 (Re: RT 3.8 beta 2 now available)

Ruslan Zakirov ruz at bestpractical.com
Thu May 8 09:07:52 EDT 2008


All options in 3.8 have to be set using Set() function:
Set( @LogToSyslogConf, socket => 'stream'  );

No more unless checks, no more difference for arrays or hashes.


On Thu, May 8, 2008 at 8:55 AM, Alan Cheng <chenga at ias.edu> wrote:
> Hi all,
>
> Anyone tried to install RT-3.7.85 under Solaris 10?  I can't work around
> the syslog problem while executing "make initialize-database" even with
> the following in my RT_SiteConfig.pm:
>
> @LogToSyslogConf = ( socket => 'stream' ) unless (@LogToSyslogConf);
>
> Also tried "inet" and "native" without success.  The above solution does
> work for 3.6.6 I am currently running though.
>
> [Thu May  8 04:44:35 2008] [crit]: no connection to syslog available
>        - /dev/conslog is not a socket at
> /opt/csw/share/perl/csw/Log/Dispatch/Syslog.pm line 71
> (/opt/rt3-beta/lib/RT.pm:358)
> no connection to syslog available
>
> Thanks,
>
> Alan
>
>
> Jesse Vincent wrote:
>> We've integrated about 350 changes to RT in the last two months as
>> part of the big push toward RT 3.8.0. Many of those changes were made
>> to integrate features Best Practical has built or prototyped for
>> clients over the past several years. Below, please find the high-level
>> changelog for the differences between RT 3.7.81 and RT 3.7.85 (Beta 1
>> and Beta 2).
>>
>> At this point, the known remaining work is mostly related to polishing
>> the new web-based installation mechanism and cleaning up small issues
>> as they're reported.
>>
>> RT 3.7.85 is NOT RECOMMENDED for production use, however we strongly
>> urge you to deploy it in your testing environment and provide feedback
>> to help ensure that RT 3.8.0 is released soon and does what you need
>> when we release it.
>>
>>
>> http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz
>> http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz.sig
>>
>> Best,
>> Jesse
>>
>>
>> Major new features:
>>     * Designed a new default RT 3.8 visual style
>>     * Added support for Rich text / HTML mail composition within RT
>>     * Added support for  batched email 'digests' (Weekly or daily)
>>       as well as the ability for a user disable mail him or herself
>>     * Added the ability for users to build multiple custom 'dashboards'
>>       out of saved searches, saved graphs and saved charts and to mail
>>       those dashboards as reports on a regular basis.
>>     * Added a new, friendlier web-based installation system.
>>     * Added a Graphviz based visualization of ticket relationships
>>     * Added simple buttons to create new related tickets
>>     * Added simple 'bookmarks'/'favorites' support for tickets
>>     * Added the Ability to subscribe to iCalendar feeds of ticket
>> start/due
>>       dates in Google Calendar / iCal.app
>>     * Integrated "BrandedQueues" RT extension. Let you specify a
>> different
>>       subject token per queue
>>     * Integrated RT::Action::ExtractSubjectTag to better support
>> conversations
>>       between multiple ticketing systems
>>     * Integrated RT::Action::LinearEscalate
>>     * Integrated RT::Action::NotifyGroup
>>
>> Minor new features:
>>     * EmailInput refactoring, for possible later autocompleter
>>     * Clean up prototype/scriptaculous files
>>     * more cleanups on mysql schema vs. charsets, update upgrade
>> script as well
>>     * Allow "mailto:" links as nav menu items
>>     * Adding a PreForking variant of our Standalone webserver.
>> (currently disabled)
>>     * Applied a patch from Brian Nelson to add better display of
>> "large text"
>>       custom fields.
>>     * The "CreateTicket" widget now supports ticket bodies
>>     * Added Dean Edwards "IE7.js" to make it easier to write
>> cross-browser styles
>>     * Finally killed code duplicated between RT::EmailParser and
>> RT::InterfaceEmail
>>
>>
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
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>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.



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