[rt-users] Sort by owner?

Emmanuel Lacour elacour at easter-eggs.com
Tue May 20 12:02:04 EDT 2008


On Tue, May 20, 2008 at 08:59:15AM -0700, Laura Grella wrote:
> 
> I have created a search which shows all tickets in RT that have not been
> updated in the past 14 days. I then took this report, and clicked on Owner,
> and expected the report to be sorted by owner. But it is not. It seems to be
> sorted by an Owner ID since it shows the first people that were added to RT.
> I do not see where I can add owner.emailaddress or owner.name to a search.
> 
> Also, when setting the sort order of a search from the Tickets page, there
> is no option to sort by owner's name. 
> 
> Am I missing something?
> 

Which version of RT are you using?



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