[rt-users] Sort by owner?

Laura Grella lgrella at acquiremedia.com
Tue May 20 12:32:43 EDT 2008


3.6.6

Emmanuel Lacour wrote:
> 
> On Tue, May 20, 2008 at 08:59:15AM -0700, Laura Grella wrote:
>> 
>> I have created a search which shows all tickets in RT that have not been
>> updated in the past 14 days. I then took this report, and clicked on
>> Owner,
>> and expected the report to be sorted by owner. But it is not. It seems to
>> be
>> sorted by an Owner ID since it shows the first people that were added to
>> RT.
>> I do not see where I can add owner.emailaddress or owner.name to a
>> search.
>> 
>> Also, when setting the sort order of a search from the Tickets page,
>> there
>> is no option to sort by owner's name. 
>> 
>> Am I missing something?
>> 
> 
> Which version of RT are you using?
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