[rt-users] Ticket creation through e-mail.

[Graeme Fowler]

On Thu, 2008-05-22 at 17:33 +0545, IT GUY wrote:
> This is the error I get:
> 
> May 22 17:21:06 diffgeek RT: RT thinks this message may be a bounce
> (/usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Email.pm:243)#012
> May 22 17:21:08 diffgeek RT: Could not record email: Message Bounced
> (/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:75)#012

The key part there being "RT thinks this message may be a bounce".

This indicates the fact that RT detected the Return-Path: header being
set to "<>", which is only normally used to send bounces.

How are the emails being generated which are being sent to RT?

Graeme