[rt-users] Ticket creation through e-mail.

IT GUY itinfoguy at gmail.com
Thu May 22 07:42:08 EDT 2008


Dear All,

Ticket creation failed through e-mail. I have allowed the following rights
to the group in that queue:

CommentOnTicket
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments

Is there anything I need to do more, or do have to enable the privileged
group to create ticket as well.

I have checked the e-mail settings as well, I don't think the problem is
there.

Regards,
Yogesh
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