[rt-users] Ticket creation through e-mail.
IT GUY
itinfoguy at gmail.com
Thu May 22 07:42:08 EDT 2008
Dear All,
Ticket creation failed through e-mail. I have allowed the following rights
to the group in that queue:
CommentOnTicket
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
Is there anything I need to do more, or do have to enable the privileged
group to create ticket as well.
I have checked the e-mail settings as well, I don't think the problem is
there.
Regards,
Yogesh
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