[rt-users] Ticket updates/creates via SSL redirect to https://rt.domain.tld:80/...

[sunnavy]

Hi Tom

I haven't dig apache for a while, the problem seems because of the  
wrong $ENV{'SERVER_PORT'}

If you can set "SERVER_PORT" correctly( which is 443 for your  
instance ) in apache,
then the problem will be gone, If not, here's a ad hoc fixing:
find the string "$ENV{'SERVER_PORT'}" in sub Redirect in lib/RT/ 
Interface/Web.pm, replace it by "$RT::WebPort"

wish this help :)

On May 25, 2008, at 2:47 AM, Tom Smith wrote:

> Hi,
>
> I have RT running on a sub-domain of https://rt.domain.tld. $WebPort
> is set to 443 and $WebBaseURL is set to https://rt.domain.tld.
>
> When I create or update a ticket, the changes are posted to the
> ticket but then I'm redirected to this URL:
>
> 	https://rt.domain.tld:80/Ticket/Display.html?id=#
>
> The problem is the ":80" in the URL--this breaks the link and doesn't
> display the ticket after applying the updates to it. If I delete the
> ":80", the ticket displays fine.
>
> The only log entry I see that indicates a problem is in Apache's
> access_log
>
> 	[23/May/2008:14:54:04 -0700] "\x16\x03\x01" 200 238 "-" "-"
>
> This, or a similar entry, displays each time I have this problem.
>
> If I disable SSL on the subdomain, everything works fine and this log
> entry doesn't display.
>
> I've googled for issues relating to RT and Apache but haven't found
> anything that has led to a solution.
>
> Can anyone offer me any input for resolving this problem?
>
> ~ Tom
>
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best wishes
sunnavy