[rt-users] Can't authenticate with ExternalAuth

Mike Peachey mike.peachey at jennic.com
Tue May 27 09:38:42 EDT 2008


Mikhail.Gorbunov at cetelem.ru wrote:
> Any ways/plans to import groups from AD to RT ? 

It is as a possibility for the future, but at the moment I haven't the 
time to implement such an extensive feature.

In any case, it's not often that AD groups and RT groups are completely 
compatible. You could have people automatically added to particular 
groups, but then management of those groups within RT is almost always 
more complex than you could define in AD.

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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http://www.jennic.com
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