[rt-users] Per-queue page customisations?

[gordon at cryologic.com]

Alternatively you could have a custom web form for creating tickets in a 
particular queue and email the data to rt. Wouldn't be much use for 
updating tickets however.

Gordon

> 
> Mark,
> 
> Unfortunately just using custom-fields will not be enough to fulfill  
> our requirements as we need logic to do things like hiding the 'Owner'  
> select box for some queues.
> 
> Regards,
> Tom