[rt-users] Per-queue page customisations?

Tom Lanyon tom at netspot.com.au
Tue May 27 21:55:55 EDT 2008


We do that at the moment but it has a lot of logic that we would like  
to bring into RT itself to keep it as a single system.

Thanks,
Tom


On 28/05/2008, at 11:15 AM, gordon at cryologic.com wrote:

> Alternatively you could have a custom web form for creating tickets  
> in a particular queue and email the data to rt. Wouldn't be much use  
> for updating tickets however.
>
> Gordon
>
>> Mark,
>> Unfortunately just using custom-fields will not be enough to  
>> fulfill  our requirements as we need logic to do things like hiding  
>> the 'Owner'  select box for some queues.
>> Regards,
>> Tom




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