[rt-users] Stop outbound emails for a specific queue - [Pork] Email found in subject - [Pork] Email found in subject

[Ben Robson]

Thank you both, this worked.


-----Original Message-----
From: Mike Peachey [mailto:mike.peachey at jennic.com] 
Sent: Thursday, 29 May 2008 1:31 AM
To: Ben Robson
Cc: Emmanuel Lacour; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Stop outbound emails for a specific queue -
[Pork] Email found in subject - [Pork] Email found in subject

Ben Robson wrote:
> Firstly, thanks for the reply....
> 
> Do you mean templates or scrips?  I ask, because it's the scrips that
> decide when to send out an email, the template only formats it
(doesn't
> it).
> 
> Assuming the scrips for the moment.....the global scrips don't have
any
> name, and when I create an equivalent scrip (same settings) for the
> queue with no name, the global one still gets called.

AFAIK when a template is blank, no e-mail is sent, so the recommendation

to attempt overwriting templates with blank ones is valid to stop 
e-mails being sent without modifying the scrips.

-- 
Kind Regards,

__________________________________________________

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
__________________________________________________