[rt-users] "New Ticket" creation screen question

Emmanuel Lacour elacour at easter-eggs.com
Fri Nov 7 03:34:35 EST 2008

On Thu, Nov 06, 2008 at 10:24:38AM -0800, Kenneth Crocker wrote:
> To List,
> 	I have a user that wants to know if I can change RT to allow that last 
> Queue Selection from the "New Ticket" option (in the upper right hand of 
> the screen) to STAY as last selected until changed. Her reason is that 
> just because she is allowed to create tickets in 10 different Queues, 
> doesn't mean she wants to keep dropping down to the bottom to select the 
> SAME queue over and over. HHHMM. Did I say that right? Let's try again. 
> When she has to create many tickets in a row in the same queue, she 
> would like the last queue selection from the dropdown to remain as the 
> selection until changed. Is there a way to do that? Anyone?? Thanks in 
> advance.

In 3.8.1, the default queue displayed here is configurable site wide and
in user preferences, this could help this user maybe.

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