[rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable.

[Kevin Falcone]

On Nov 7, 2008, at 6:45 PM, Robert Munsch wrote:

> Completely new install on a clean box, I'm afraid.  No prior  
> versions of
> anything.  Of course, this means I don't know if I have a
> properly-working setup.  Before attempting this, I COULD log in  
> cleanly
> with no issues as the local RT root user, and the DB seems correct, so
> that much at least I did right.
>
> Just in case, I took out the RT-Authen-ExternalAuth dir in plugins,  
> and
> remade / installed 07_1.  I am still getting
>
> Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ 
> ExternalAut
> h/autohandler/Auth line 39.
>
> And nothing illuminating in my logs, despite debug level.  In fact,  
> just
> now, on login attempt with the above result, I see no additional log
> entries at all: most recent is from yesterday's attempts at this.

Can you please post the surrounding log.
The handler is quite chatty and contains information that might
be useful.

Also, you haven't said if this error occurs when logging in as the
root user, when autocreating a user or when authenticating an
existing user or in all three cases.

You might want to try, as the user your web server runs as,
not root:
perl  -I/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib - 
MRT::Authen::ExternalAuth -e1

-kevin

> I hate to take up time when you're trying to debug this release  
> since I
> suspect a basic misconfig on my part.  I'm attaching my SiteConfig,  
> the
> only change in it being neutered passwords: feel free to send me a
> virtual slap if I've done something dumb.
>
>
> -----Original Message-----
> From: mpeac at jennic.com [mailto:mpeac at jennic.com] On Behalf Of Mike
> Peachey
> Sent: Friday, November 07, 2008 9:41 AM
> To: Robert Munsch
> Cc: RT Users
> Subject: Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01
> nowavailable.
>
> Robert Munsch wrote:
>> Quick question:  if I try the new .07_1, and get this on login
> (whether as root or as a user in AD):
>>
>> Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ 
> ExternalAut
> h/autohandler/Auth line 39, line 323.
>>
>
> Did you previously have 0.05 installed? If so.. look for a file called
> ExternalAuth.om in local/lib/RT/Authen, If it's there - delete it.  
> Also,
> local/lib/RT/User_Vendor.pm.
>
> Both are remnants of 0.05 which, if present, may override the correct
> ones in local/plugins.
>
> Unfortuantely, 0.07_01 will not cleanly install over 0.05, you have to
> extract 0.05 manually first.
> -- 
> Kind Regards,
>
> __________________________________________________
>
> Mike Peachey, IT
> Tel: +44 114 281 2655
> Fax: +44 114 281 2951
> Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
> Comp Reg No: 3191371 - Registered In England
> http://www.jennic.com
> __________________________________________________
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