[rt-users] Hiding custom fields in Ticket Forms - RT 3.8.1

Rudy Gajadhar rgajadhar at seattletimes.com
Mon Nov 17 13:21:16 EST 2008

Hi there,

I've been searching around on the forum and it looks like a number of
people have asked this question but haven't received a response. I'm
trying to figure out a way to show custom fields only to certain users
in a ticket form and hide custom fields from others who are entering
information into the same ticket form. Any ideas? Thanks!

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